JE Command working for one HSM and not working for the other

Jun 29, 2012 at 3:28 PM


I am trying to process same file on two HSM devices.

I am bascially doing printing of clear pins.

One one HSM it is working fine. but on the other hsm when i send JE command then it gives blank response.

The reason is :

in below code

 While thalesData = "" AndAlso thales.IsConnected
            End While 

after executing of first line when it goes to 2nd line. then i check the value of "thales.IsConnected" then it gives false value.


Any help??

Its v v v very urgent.





Jun 29, 2012 at 3:47 PM

This means that for some reason the TCP connection between HSM and app has been disconnected. Did you get any data back from the HSM?

Jun 29, 2012 at 4:25 PM

No. I dont get any data.

Jun 29, 2012 at 11:03 PM

Then the TCP connection has been dropped by the HSM. I can't really troubleshoot that but that I've seen it happen because of incorrect configuration and/or excessive number of requests sent to the HSM.

Jul 2, 2012 at 11:10 AM

alright. Thanks.